Tap-to-text forms for SMS are no longer available
Tap-to-text sign-up forms are no longer available for SMS collection in Klaviyo.
Use Smart Opt-in or a standard SMS phone-number input on your sign-up forms instead.
Recommended approach
- Collect SMS consent with Smart Opt-in.
- For forms that appear on both desktop and mobile, use the built-in SMS step and phone-number collection flow.
- If you need to collect email and SMS together, use a multi-step form.
About this article
This article is kept as a reference explaining that the previous tap-to-text form flow is no longer supported.
Additional resources
- Understanding SMS consent collection
Learn about SMS consent, including what counts as SMS consent, how you can collect it, and how resubscribes work. SMS consent refers to whether someone is opted in (i.e., if they have agreed to receive marketing text messages from your brand).